Privacy Notice

Last Updated: January 6, 2021

Welcome to the MB360, LLC Online Privacy Notice. This Privacy Notice describes how MB360, LLC (hereafter “MB360”, “we”, “our”, or “us”) may collect, use, and share information about you when you interact with our websites (including but not limited to: mbody360.io, www.mbody360wellness.com) and other online products and services, or otherwise through any interaction you have with us (collectively the “MB360 Sites”). This Privacy Notice applies to your use of any MB360 Site, regardless of how you access or use it. For certain MB360 Sites, there may be additional notices about information practices and choices. Please read those additional privacy disclosures to understand how they may apply to you.

Please note that this Privacy Notice does not apply to the Mbody360 App. Any personal information collected through your access to external websites or other online services is governed by those external parties’ privacy policies, which we are not responsible or liable for.

California residents have certain privacy rights detailed in our Privacy Notice for California Residents here. To the extent that there is a conflict between this Privacy Notice and the Privacy Notice for California Residents, the Privacy Notice for California Residents will control for California residents.

Please review our Terms of Use which govern your use of the MB360 Sites, and include, among other things, grants of rights from you, limits on our liability and your remedies, mandatory arbitration, and waiver of jury trial and class actions. By visiting or otherwise using the MB360 Sites, you agree to our Terms of Use and consent to MB360’s personal information collection, use, and disclosure practices, and other activities, as described in this Privacy Notice, and any additional privacy statements that may be posted on an applicable part of the MB360 Sites. If you do not agree and consent, please discontinue use of the MB360 Sites.

Personal INFORMATION WE COLLECT

HOW WE MAY USE YOUR Personal INFORMATION

HOW WE MAY SHARE YOUR Personal INFORMATION

YOUR CHOICES

Data Security

Data Retention

Sweepstakes, Contests, and Promotions

Information You Disclose Publicly or to Others

EXTERNAL LINKS

Children’s Privacy

NOTICE TO INTERNATIONAL VISITORS

Changes to This Privacy Notice

Contact MB360

PERSONAL INFORMATION WE COLLECT

Information You Provide

We collect the personal information that you provide directly to us when you use the MB360 Sites. For example, MB360 collects information when you register for an account, subscribe to our newsletter, or otherwise communicate, interact, or transact through the MB360 Sites. This information may include personal information, which is information that can be used to identify you individually.

Personal information we collect may include your:

  • First and last name
  • Email address
  • Mailing address
  • Phone number
  • Your photo (if you choose to upload one)
  • Products you use (e.g., supplements you purchase)
  • Payment and transaction information

In addition, if you are a MB360 health practitioner, we may also collect your:

  • Licensing credentials
  • Company or practice name

Mbody360 Practitioner Portal

MB360 health practitioners can communicate with clients, users, or members (collectively “Mbody360 Users”) through secure messaging and video conferencing in the Mbody360 practitioner portal. MB360 may capture audio and video recordings in connection with these communications. For instance, we may allow you to interact with your Mbody360 User using video, secure messaging, and/or texts.

Information Collected Automatically

In addition to information you submit through the MB360 Sites, we may collect certain information using automated tools, such as cookies. “Cookies” are small data files stored by your web browser on your device. Cookies may allow a website to recognize a user’s device, record user preferences, track the pages a user clicks on while visiting the website, and identify the website visited immediately beforehand. Most web browsers accept cookies by default, but you may be able to adjust your browser settings to remove or reject cookies. Please note that blocking cookies may affect the availability and functionality of the MB360 Sites and other websites. Also, disabling cookies may invalidate opt outs that use cookies to recognize devices that have opted out. These technologies help us to recognize you, customize or personalize your shopping experience, and to analyze the use of MB360 Sites to make them more useful to you.

The types of information we collect automatically when you visit the MB360 Sites may include IP addresses, device identifiers, browser characteristics, operating system details, language preferences, referring URLs, length of visits, anonymous traffic data, and pages viewed.

We or third parties may collect personal information about your online activities over time and across different websites when you use the MB360 Sites.

Data Analytics and Advertising

We may use certain third-party web analytics services, such Google Analytics, to help us understand and analyze how visitors use the MB360 Sites and serve ads on our behalf across the Internet. We’ve implemented Google Analytics Advertising features such as remarketing with analytics, interest-based advertising, demographics and interests reporting, user segment analysis, and impression reporting. We and third-party vendors may use first-party cookies or other first-party identifiers as well as third-party cookies or other third-party identifiers to deliver advertisements, create a profile of you, measure your interests, detect your demographics, detect your location, and to personalize content.

For more information on how Google Analytics uses data collected through the MB360 Sites, visit: www.google.com/policies/privacy/partners/. To opt out of Google Analytics cookies, visit: http://www.google.com/settings/ads and https://tools.google.com/dlpage/gaoptout/.

To find out more about how third-party analytics services manage the privacy of information in conjunction with delivering ads online, and how to opt out of information collection by these networks, please visit: http://www.youradchoices.com or http://www.networkadvertising.org. Please note that we do not control how third parties manage their opt-out processes.

Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites, the MB360 Sites are not designed to respond to “Do Not Track” signals received from website browsers. To learn more about “Do Not Track” signals, visit http://www.allaboutdnt.com/.

Information We Obtain from Other Sources

We also may obtain information about you from third parties and combine that information with information you provide to us directly or that we collect automatically through the MB360 Sites. 

HOW WE MAY USE YOUR PERSONAL INFORMATION

MB360 may use personal information we collect through the MB360 Sites for any purposes consistent with our statements under this Privacy Notice, or otherwise made by us in writing at the point of collection, and not prohibited by applicable law, including, without limitation, to:

  • Process your registration and manage your account.
  • Transact with you, provide information you request, respond to your questions and requests, send you our newsletter, and send you notices.
  • Improve MB360 Sites and for any other internal business purposes.
  • Facilitate affiliate relationships and commission or rewards program participation between health practitioners and MB360.
  • Tailor our content, advertisements, and offers.
  • Fulfill other purposes disclosed at the time you provide personal information or otherwise where we are legally permitted or are required to do so.
  • Determine your location and manage digital content rights (g., territory restrictions).
  • Conduct statistical analyses, surveys, and market research to enhance existing or develop new products and services.
  • Comply with applicable laws, regulations, or legal process, as well as industry standards and our company policies.
  • Prevent, investigate, identify, stop, or take any other action with regard to suspected or actual fraudulent or illegal activity, or any activity that violates our policies.
  • For any other purpose, with your consent.
  • To enforce our Terms of Use.

HOW WE MAY SHARE YOUR PERSONAL INFORMATION

We may share your personal information:

  • With our affiliates, subsidiaries, and any company owned or controlled by MB360.
  • With our service providers assisting us in carrying out the MB360 Sites (e.g., data hosting providers, online ad management providers, application developers). These service providers use personal information that we disclose to them only for the purpose for which it was disclosed.
  • In the event of a business transaction, such as if we sell or transfer all or a portion of our business or assets (e.g., further to a merger, reorganization, liquidation, or any other business transaction, including negotiations of such transactions), we reserve the right to disclose any information we obtain through the MB360 Sites. You acknowledge that such transfers may occur and are permitted by and subject to this Privacy Notice.

Additionally, MB360 may disclose personal information when required by subpoena, search warrant, or other legal processes, or in response to activities that are unlawful or a violation of MB360’s rules for use of the MB360 Sites, or to protect and defend our rights or property.

YOUR CHOICES

MB360 may provide mechanisms allowing you to delete, correct, or update your personal information (e.g., profile and account information). MB360 will make good faith efforts to process requested changes in MB360’s then-active databases as soon as practicable, but it is not always possible to completely change, remove or delete all of your personal information from MB360’s databases and residual and/or cached data may remain archived thereafter. Further, we reserve the right to retain personal information as required by applicable law; and for so long as reasonably necessary to fulfill the purposes for which the personal information is retained except to the extent prohibited by applicable law.

California ResidentsYou may have additional choices. Please see our Privacy Notice for California Residents here for more information.

Email Communications

You can opt out of receiving certain promotional communications from MB360 at any time by following the instructions provided in emails to click on the unsubscribe link, or if available by changing your communication preferences by logging into your account. Even if you opt out of receiving promotional communications, MB360 may, subject to applicable law, continue to send you non-promotional communications, such as those about your account, transactions, servicing, or MB360’s ongoing business relations. Please note that your opt-out is limited to the e-mail address used and will not affect subsequent subscriptions.

Text Communications

You may opt out of a text message program by following the instructions you receive (e.g., texting the word STOP).  Please note that your opt-out is limited to the phone number used and will not affect subsequent subscriptions. If you opt out of only certain communications, other communications may continue.

Analytics and Interest-Based Advertising

You can opt out of certain kinds of interest-based ads by using the DAA AdChoices tool here or the NAI tool here. Please be aware that, even if you are able to opt out of certain kinds of interest-based ads, you may continue to receive non-targeted ads. 

Data Security

We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the Internet and online digital storage are not completely secure and we cannot guarantee the security of your information collected through the MB360 Sites. It is your responsibility to make sure that your passwords and account registration information are secure and not shared with third parties.

Data Retention

We will keep your personal information for as long as your account is active so that you can access and amend your personal information as necessary, and to provide you access to the MB360 Sites. We may continue to retain your personal information after you deactivate your account, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding user preferences, enforce our agreements, or protect our legitimate interests.

If you use certain features on the MB360 Sites, we may be obligated to keep your personal information for a longer period, and we will do what is legally necessary. When we are no longer required to preserve your personal information, we will ensure that it is securely deleted.

Sweepstakes, Contests, and Promotions

MB360 may offer sweepstakes, contests, and other promotions (each, a “Promotion”), including Promotions jointly sponsored or offered by third parties, which may require submitting personal information. If you voluntarily choose to enter a Promotion, your personal information may be disclosed to MB360, co-sponsors, and other third parties, including for administrative purposes and as required by law. By entering, you are agreeing to the official rules that govern that Promotion, which may include consent to additional or differing privacy practices from those contained in this Privacy Notice. Please review those rules carefully.

Information You Disclose Publicly or to Others

The MB360 Sites may permit you to post or submit user generated content including, without limitation, written content, user profiles, audio or visual recordings, computer graphics, pictures, data, or other content, including personal information (collectively “UGC”). If you choose to submit UGC to any public area of the MB360 Sites, your UGC will be considered “public” and will be accessible by anyone, including MB360. Notwithstanding anything to the contrary, unless otherwise explicitly agreed by us, personal information included in UGC is not subject to MB360’s usage or sharing limitations, or other obligations under this Privacy Notice or otherwise, and may be used and shared by MB360 and third parties to the fullest extent not prohibited by applicable law. MB360 encourages you to exercise caution when making decisions about what you disclose in public areas.

EXTERNAL LINKS

For your convenience, the MB360 Sites may from time to time include links to websites or services that are owned and/or operated by third parties. This Privacy Notice does not apply to those websites or services, which may have their own privacy policies or notices that you should review to understand how they may use or disclose your personal information. MB360 is not responsible for the content or privacy practices of any linked websites or services that are operated by third parties.

Certain functionalities may permit interactions that you initiate between the MB360 Sites and certain third-party services. Examples include: “liking” or “sharing” MB360’s content and to otherwise connect MB360 Sites to a third-party service (e.g., to pull or push information to or from the service).

MB360 may engage and work with third parties to serve advertisements on third-party services. Some of these ads may be tailored to your interests based on your browsing of the MB360 Sites and elsewhere on the Internet, which may include use of location and/or cross-device data, sometimes referred to as “interest-based advertising” and “online behavioral advertising”, which may include sending you an ad on a third-party service after you have left the MB360 Sites (i.e., “retargeting”).

Children’s Privacy

The MB360 Sites are not intended for, nor targeted to, children under 13, and we do not knowingly request or collect personal information from any person under 13 years of age through the MB360 Sites. If we learn that we have received information directly from a child who is under the age of 13, we will delete the information in accordance with applicable law.

NOTICE TO INTERNATIONAL VISITORS

The majority of our computer systems, networks, and devices are currently based in the United States. Accordingly, personal information we obtain through the MB360 Sites may be processed in the U.S. and elsewhere where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By accessing the MB360 Sites, you consent to the collection and/or processing of your personal information in the United States.

Changes to This Privacy Notice

This Privacy Notice is subject to change at our discretion. We will indicate changes by updating the “Effective Date.” Your use of the MB360 Sites after any update to this Privacy Notice will constitute your acceptance of the changes.

To the extent any provision of this Privacy Notice is found by a competent tribunal to be invalid or unenforceable, such provision shall be severed to the extent necessary for the remainder to be valid and enforceable.

Contact MB360

You may contact us with questions regarding this Privacy Notice by emailing support@mbody360.io or calling (860) 623-6314.