Effective Date: April 9, 2021
Welcome to the MBody360 Mobile App Privacy Notice (“Privacy Notice”). This Privacy Notice applies to information about you that MB360, LLC, its subsidiaries, and its other affiliates (collectively, “MB360”, “we”, “our”, or “us”) may obtain when you use the MB360 Mobile App (the “App”). California residents have certain privacy rights detailed in our Privacy Notice for California Residents here (“CCPA Privacy Notice”). To the extent that there is a conflict between this Privacy Notice and the CCPA Privacy Notice, the CCPA Privacy Notice will control for California residents,
Please note that this Privacy Notice does not apply to https://mbody360.io/ or to any external or third-party websites or other online services that may be accessed through the App. Any personal information collected through your access to external websites or other online services is governed by those external parties’ privacy policies, for which we are not responsible or liable.
We obtain personal information that you provide directly to us when you use the App, for example, when you register for an account, engage in any transactions with us through the App, communicate with us through the App, or otherwise interact with the App. As permitted by applicable law, we will treat information that does not personally identify you as non-personal information, and we may de-identify, anonymize, or otherwise convert your personal information to non-personal information. We reserve the right to use, process, share and otherwise make use of your non-personal information without limitation, subject to applicable law.
We or our service providers acting on our behalf may collect the following information:
Information Collected Automatically
In addition to information you submit through the App, we may collect certain information using automated tools or tracking technologies. Tracking technologies allow us to improve the App, our products, and our services. When you download, access and use the App, it may use technology to automatically collect:
There are a variety of tracking technologies that may be included the App. These are not browser-based like cookies and cannot be controlled by browser settings. Some use device identifiers, or other identifiers such as “Ad IDs” or may use “SDKs, to associate app user activity to a particular app and track user activity across apps and/or devices. SDKs are blocks of code that may be installed by third party companies. SDKs can provide information on how individuals interact with the App and collect certain information about the device and network used to access the App, such as the advertising identifier associated with a device and information about interactions in-app. Some mobile app-related tracking technologies can only be disabled by uninstalling the App. To uninstall the App, follow the instructions from your operating system or device. Apple and Google mobile devices have settings that may allow you to limit certain types of tracking.
We or our business partners may collect personal information about your online activities over time and across different websites when you use the App. This can be to associate different devices you use or to provide you relevant content.
We may use analytics services to analyze our App users and how they use the App. Information generated by these services (e.g., your IP address and other Usage Information) may be used for purposes such as evaluating your use of the App, compiling statistic reports on the App’s activity, and providing other services relating to App activity. This includes the use of Google Analytics for Firebase, for more information visit here.
We may use personal information we collect through the App to:
Your Health Practitioner may contact you about their own and third-parties’ goods and services that may be of interest to you. If you do not want your Health Practitioner to use your information in this way, please contact your Health Practitioner directly.
We may share your personal information:
We may also share aggregated or deidentified information which cannot be used to identify you.
Additionally, MB360 may disclose personal information when required by subpoena, search warrant, or other legal processes, or in response to activities that are unlawful or a violation of MB360’s rules for use of the App, or to protect and defend our rights or property.
Your personal information may be stored, processed, or otherwise used by us, our affiliates, or our service providers, both inside and outside of your jurisdiction of residence. As a result, that other country’s courts, governments or law enforcement agencies could obtain disclosure of your information in accordance with that country’s laws.
We will strive to keep all personal information in our files complete, up-to-date, and accurate. We offer you certain choices regarding your personal information and how we interact with you.
You may also send us an email at email@example.com to request access to, correct, or delete any personal information that you have provided to us. We may not be able to delete your personal information unless we also delete your App user account. If you no longer want to provide us information through the App, you may uninstall the App from your device. We may utilize methods other than erasure of your personal information, such as anonymization and aggregation, as permitted by applicable law. Further, we reserve the right to retain personal information as required by applicable law, and for so long as reasonably necessary to fulfill the purposes for which the personal information is retained except to the extent prohibited by law.
We deeply care about the security of your information, and we maintain high standards of physical, administrative, and technological safeguards to preserve the integrity and security of all information collected by MB360.
We use reasonable technical and administrative security measures to safeguard personal information and reduce the risks of loss, misuse, unauthorized access, disclosure, or alteration. Although we implement reasonable security measures on the App, we cannot guarantee the security of your information transmitted via the Internet. It is your responsibility to make sure that your passwords and account registration information are secure and not shared with third parties.
We take all reasonable steps to protect the security and confidentiality of your personal information. We protect the personal information within our custody or control with appropriate organizational, technological, and physical safeguards.
We store personal information in electronic and physical files that are secure, and our security measures include, without limitation, secure off-site storage, restricted access to records and data processing equipment, password protocols, and encryption and security software. We conduct audits and monitor compliance with our privacy practices.
We will keep your personal information for as long as your user account is active so that you can access and amend your information as necessary, and to provide you with the App. We may continue to retain your personal information after you deactivate your user account, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding user preferences, enforce our agreements, or protect our legitimate interests.
If you use certain App features, we may be obligated to keep your personal information for a longer period, and we will do what is legally necessary. When we are no longer required to preserve your personal information, we will ensure that it is securely deleted.
For your convenience, the App may from time to time include links to websites or services that are owned and/or operated by third parties. This Privacy Notice does not apply to those websites or services, which may have their own privacy policies or notices that you should review to understand how they may use or disclose your personal information. MB360 is not responsible for the content or privacy practices of any linked websites or services that are operated by third parties.
Please refer to our CCPA Privacy Notice for information about how we comply with the California Consumer Privacy Act (“CCPA”) and how to exercise your rights under the CCPA and other California laws.
The App is not intended for, nor targeted to, children under 13, and we do not knowingly request or collect personal information from any person under 13 years of age through the App. If we learn that we have received information directly from a child who is under the age of 13, we will delete the information in accordance with applicable law.
The majority of our computer systems, networks, and devices are currently based in the United States. Accordingly, personal information we obtain through the App may be processed in the U.S. and elsewhere where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By accessing the App, you consent to the collection and/or processing of your personal information in the United States.
This Privacy Notice is subject to change at our discretion. We will indicate changes by updating the “Effective Date.” Your use of the App after any update to this Privacy Notice will constitute your acceptance of the changes.
You may contact our compliance manager, Kari Thorstensen, with questions regarding this Privacy Notice by emailing firstname.lastname@example.org or calling 1-800-847-8302.