Your Success is Our Success

Support More Clients in Less Time with Automated Reminders

November 7, 2020 - Christy Goldfeder

Every nutrition plan in MBODY360 is pre-populated with automated reminders that pop up throughout the day to help guide and support clients — a virtual extension of your care and guidance. Reminders are scheduled for different days, and specific times during the day, as a gentle nudge to help clients to stay on track.

These done-for-you automated reminders are there as a starting point for you, so that you can start using MBODY360 right away.

But you don’t have to keep them. Instead, you can give them your own personal touch. When you customize them in your own voice and style to sound like you, it can help your clients feel like you’re on the journey with them all the way.

Keep clients engaged with their plan

Many of the automated messages are simple reminders to track progress, drink water, and stay the course. You can rewrite them to say whatever you want that will help your clients stay engaged with their plan.

For example, if you’re running a low sugar challenge group, you can customize messages to remind clients of healthier sugar swaps, how to soothe cravings, to check in with themselves about their energy and moods.

The more specific the reminders are to the plan and to your practice, the more they will sound like you’re speaking directly to them.

Save time through coaching automation

When your clients are using the MBODY360 app, it’s like they have a mobile version of you — your plans, recommendations and care — to help them stay accountable to their plan and reach their goals. Your pre-programmed messages can help you save time on coaching by providing an extended coaching presence virtually in between sessions or group calls.

To customize reminders, all you need to do is write the messages for your chosen plan once in the plan template, located under Plans in your MBODY360 Practitioner Portal. From then on, whenever you assign the plan to a client, your personalized reminders will be sent automatically at the appropriate times, without you having to do anything else.

How to personalize MBODY360 automated reminders

It’s easy to revise your automated reminders to fit your health coaching brand and style.

Start by logging into the MBODY360 practitioner portal and navigate your way to the Plans Library. Click on the plan that you want to customize.

















Scroll down to the reminders section, where you’ll see a number of pre-written reminders that are scheduled to go out at various times of day.















Click on the pencil icon to edit each specific message. The pop-up will allow you to edit your message to whatever you like.
















When you’re editing the message, you can change:

Once you have made the changes, click the update button and they will automatically be updated and scheduled — no need to do anything else. 

Automated reminders give you a powerful way to nudge your clients toward their goals without you having to physically be there. With timely prompting, your clients will develop healthier habits faster and get better results. 

If you find yourself repeating many of the same advice and tips to your clients, these automated messages can now do that for you. They will deliver your same message in the right place at the right time, just when your client needs to hear it.